Our policies

Our policies

Please allow two weeks sewing time for custom orders, before they are shipped. We will contact you if sewing time will take longer.
Please allow ten days of shipping period before you report a problem.
Returns will only be accepted within 30 days of the original purchase.
Returns will only be accepted if a product is faulty, or size does not fit. At that time we will exchanged the item for a similar one, or you will receive store credit. Refunds will only be given at the discretion of the owner.
If the item is returned there is no guarantee that we will have the same print/product.
Jubilee Baby Company is not liable for injuries occurred while baby wearing. Please read and follow safety instructions.
Due to the nature of our shop all items are “while supplies last.”
Our shipping day is now Friday. Since this is a small family business we need to consolidate our trips to the post office. If you need rushed shipping fees will apply.
*NEW* We offer a lifetime guarantee on all baby carriers. If at any time your carrier malfunctions, or breaks; we will fix or replace it! You pay for shipping to us, we’ll do the rest!